Effective date: 10/28/2024
Nauto is committed to producing data-driven insights to help companies evaluate driver risk, prevent crashes, improve driver performance, and create efficiencies by understanding traffic and road conditions. If you have any questions about our data practices, your rights or have any concerns or complaints, you can contact us at privacy@nauto.com.
This Website Privacy Policy is for our website users.
If you have a Nauto account and use our products and services, please see our Product Privacy Policy at https://www.nauto.com/legal/services-and-products.
We collect personal information from you directly, e.g. when you use our website, and also generate information about your use of our website.
We use your information to provide you with access to our website, to support and analyze your use, and improve the service on our website. We will also use your information to respond to your questions. We sometimes send you promotional emails which you can choose to stop receiving at any time by opting out.
We rely on third parties for the purposes set out in this Privacy Policy, including support services. We also work with certain advertising partners to show you ads. Additionally, we share your information with our affiliates and as required by law.
Your information is processed by us or our service providers in different countries around the world, including the United States of America and other locations.
You may have rights to access, receive a copy of, or delete, your information or restrict processing of your information, and you also have the right to object to our use of your information for certain purposes, including tailored marketing and advertising.
Any updates or changes to this Privacy Policy will be published here. If there are any significant changes, we will notify you through our website.
This Privacy Policy ("Policy") describes how and when Nauto, its service providers, and affiliates
(collectively, "Nauto"), collect, use, and share the information they gather. When you use Nauto's website ("Website"), you consent to the collection, transfer, storage, use, and disclosure of information as described in this Policy.
This Policy applies to all Nauto Website visitors.
For information about our privacy policies governing our products and services, please see Nauto's Privacy Policy for Nauto Services and Products.
When you visit our Website, Nauto collects the following information about your visit:
Your contact details: You have the option of writing us by email at info@nauto.com to give us your name, email address, phone number, and other information you may wish to submit. Please remember not to send us any sensitive personal information (such as health information).
We will use your contact details to: (i) respond to your inquiries about Nauto, and to (ii) send you news about Nauto-related services, products, or promotions (you can always opt out of these at any time). We may use a service provider to send or administer these messages, but we will never share or sell the information to any other third parties without your consent. We will provide you a copy of any personal information submitted by you to us by email upon request, please see the Rights section.
When you use our Website we collect information about the IP address that you use to visit our Website.
We will use your device usage information to: track your visit to our Website and the time you spend on the Website. Such tracking data may include the number of visitors to our site.
When you visit Nauto's Website, we and our third-party partners analyze log file information and other data collected through cookies, web beacons, and other tracking technology, to collect information about your browsing behavior ("Cookie data"). This information may include, for example, your browser type, domains, page views, IP address, referring/exit pages, information about how you interact with our website and links, traffic and usage trends, etc.
We will use your cookie data: Like many websites, we use cookies on our Website. We may use some cookies to enhance your experience by storing preferences or options. We also may use session or persistent cookies to keep you logged in while you use features of our Website or online services, and which may allow us to recognize you when you return to the Website.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through your browser controls. We respect Do Not Track ("DNT") settings in browsers. If you are logged out of our services and have DNT enabled, we will not set cookies that can be used to aggregate information about your usage. Please keep in mind that removing or blocking cookies can negatively impact your user experience and may cause some features and general functionality of our Website or online services to work incorrectly or no longer be available. Additionally, blocking cookies may not completely prevent how we share information with third parties.
Nauto's Website may contain links to third-party websites or social media features, such as Facebook or Twitter buttons (e.g., "Like" or "Tweet"). Your interactions with, and information collected by, these linked websites are governed by the privacy policies of those sites, over which we have no control. We encourage you to review your privacy settings and the privacy policies governing the third-party sites that you visit. 2.4 Minors
Our Website does not knowingly collect or store any personal information about children under the age of 13.
We do not share or sell your personal information to any third-party company or organization outside the Nauto network, for any commercial or marketing purpose, without asking you first. The following are the limited situations in which we may share your information.
Nauto may provide your personal information to vendors, service providers, and other partners who support Nauto's business by providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of our services, providing customer service, facilitating payments, or conducting academic research and surveys. These partners must adhere to strict confidentiality obligations in a way that is consistent with this Policy and the agreements we enter into with them.
We disclose information if we are legally required to do so, or if we have a good faith belief that such use is reasonably necessary to comply with a legal obligation, process or request; enforce our terms of service and other agreements, policies, and standards, including investigation of any potential violation thereof; detect, prevent or otherwise address security, fraud or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection).
If we are involved in a merger, acquisition, bankruptcy, reorganization, partnership, asset sale or other transaction, we may disclose your information as part of that transaction.
Nauto may access, preserve, and share your information when Nauto has a good faith belief that it is necessary to: protect the property and security of Nauto, Nauto users, and others; or to prevent death or imminent bodily harm.
Nauto may access, preserve, or share your information (including personal information) in response to a legal request (like a search warrant, court order, or subpoena) if Nauto has a good faith belief that the law requires it.
Although we have in place security measures to maintain the privacy and integrity of your information, unfortunately, the transmission of information via the internet is not completely secure. We may also take extra steps to protect your information and minimize the information we process.
We will retain the information that you provide only as long as needed to provide you services. We may retain your personal information if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, prevent fraud or abuse, or enforce this Policy. You can request to delete your personal information from Nauto's servers via an email request to privacy@nauto.com. Because of the way we maintain certain Services, after your information is deleted, backup copies may linger for some time before they are deleted, and we may retain certain data for a longer period of time if we are required to do so for legal reasons.
Nauto has not sold Personal Information in the preceding 12 months as the terms are defined under the California Consumer Privacy Act of 2018 ("CCPA").
As a California resident, you may have certain rights regarding your Personal Information, including:
If you have questions about these rights or if you wish to exercise your rights under the CCPA, please contact us at privacy@nauto.com. When submitting a request please include your name and the email address associated with the Personal Information in order to help us verify and process your request. We will attempt to process such requests in a timely fashion, but we will notify you if we require additional time. Our fulfilment of verified requests is subject to applicable exemptions under the CCPA.
If you have a Nauto device installed in your vehicle and wish to submit a request, please contact the Nauto customer who installed the device (e.g., your employer).
We process your information in several countries, including countries within the European Economic Area ("EEA"), the United Kingdom ("UK"), the United States of America and others. When we transfer your information outside the UK or the EEA, we may transfer it to countries that have been recognized as offering an adequate protection by the EEA or the UK. When this adequacy status has not been offered, we use standard contracts that can be used in the EEA or the UK to safeguard your information while transferring it outside the EEA or the UK.
Nauto complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-
U.S. DPF, as set forth by the U.S. Department of Commerce. Nauto has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Nauto is accountable for the personal information received under the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, including any subsequent transfers to third parties Nauto engages solely to the extent such third parties are acting on our behalf.
If third-party agents process personal data on our behalf in a manner inconsistent with the DPF Principles, Nauto remains responsible and liable under the EU-U.S. DPF and the UK Extension unless Nauto demonstrates that we are not responsible for the event giving rise to any damages.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Nauto commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, should first contact Nauto at: privacy@nauto.com.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, Nauto commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/dpf-dispute-resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you. You may also have the ability, under certain conditions, to invoke binding arbitration for complaints regarding EU-U.S. DPF and the UK Extension to the EU-U.S. DPF compliance not resolved by a complaint to Nauto or through JAMS. More information related to this arbitration procedure is available at https://www.dataprivacyframework.gov/s/article/ANNEX-I-introductiondpf?tabset-35584=2. Nauto is subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to its compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF.
If you are based in the EEA, UK, Switzerland or are a legal resident of California in the U.S., you have certain rights in relation to your information. Depending on your location, the following may apply:
In compliance with the EU-U.S. DPF Principles, individuals have the right to (a) access the personal information about them and be able to correct, amend, or delete that information where it is inaccurate, or has been processed in violation of the Principles, except where the burden or expense of providing access would be disproportionate to the risks to the individual's privacy in the case in question, or where the rights of persons other than the individual would be violated and (b) opt out of (i) disclosing their information to a third party, unless such third party is acting as an agent to perform task(s) on behalf of and under the instructions of Nauto and (ii) their information being used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individuals.
We may revise this Policy from time to time. The most current version will govern our use of your information. If we make a change to this Policy that, in our sole discretion, is material, we will notify you via an email update using an email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Policy.
If you have any questions, please contact us at privacy@nauto.com.
